FAQs
Questions? We've got answers.
If you don't see your question here, reach out — we're happy to help.
Getting Started
Occupational therapy (OT) is a healthcare profession that helps people of all ages participate in the everyday activities — or 'occupations' — that matter to them, from getting dressed to returning to work, after injury, illness or developmental delay.
Anyone whose daily life has been affected by injury, illness, a developmental delay, ageing or workplace strain can benefit from OT — from a child struggling with handwriting to an adult recovering from a stroke.
No formal referral is required to book a session with us, though we're always happy to coordinate with your physician or other healthcare providers where relevant.
Home Visits
Yes — home and community-based therapy is central to how we work. We believe therapy is most effective when it happens in the environment where you actually live your life.
Get in touch with your location and we'll let you know how we can help — whether that's a home or community visit, or a virtual consultation.
Sessions
Most sessions run between 45 and 60 minutes, though this can vary depending on the type of assessment or intervention required.
Fees
Fees vary by service type and session format. Visit our Fees & Payment page for an overview, or request a personalised quote based on your needs.
We currently operate on a private-pay basis. We can provide official receipts and documentation that you may be able to submit to your insurer or HMO for reimbursement — please confirm your policy's terms in advance.
Services
Yes. Our paediatric occupational therapy service supports children with developmental, sensory, fine motor, handwriting and social participation needs.
Yes, stroke and neurological rehabilitation is one of our core adult OT services, with a strong focus on functional recovery in the home environment.
Organisations
Yes — we partner with schools to support students with developmental or sensory needs, and to provide staff training and consultation.
Yes. We conduct on-site and virtual ergonomic assessments for individuals and organisations, along with broader employee wellness programmes.
Booking
You can book directly through our online booking form, or contact us by email. We'll confirm your appointment within one business day.
Your first session is an initial assessment, where your therapist gets to know your history, challenges and goals, and begins shaping a personalised plan of care.
Yes — we ask for at least 24 hours' notice for cancellations or rescheduling. See our Cancellation Policy for full details.
Get in touch
Still have questions?
Send us a message and we'll get back to you within one business day.
Contact us